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Cookie Policy

Last updated: January 29, 2025

Quick Summary: We use cookies to make our website work properly, remember your preferences, understand how you use our service, and show you relevant content. You can control most cookies through your browser settings or our cookie preferences panel.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.

Cookies do not typically contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We also use similar technologies like pixel tags, web beacons, clear GIFs, and local storage (including HTML5 localStorage and sessionStorage) which function similarly to cookies and are covered by this policy.

2. Why Do We Use Cookies?

We use cookies and similar tracking technologies for several important reasons:

  • Essential Operations: To enable core functionality like user authentication, security features, and shopping cart management
  • Performance and Analytics: To understand how visitors interact with our website and identify areas for improvement
  • Functionality: To remember your preferences, settings, and choices for a more personalized experience
  • Marketing and Advertising: To deliver relevant advertisements and measure their effectiveness
  • Social Media: To enable social media features and sharing capabilities

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Cookie NamePurposeDuration
session_idMaintains user session stateSession
csrf_tokenSecurity token to prevent CSRF attacksSession
auth_tokenUser authentication30 days
cart_idShopping cart identifier7 days
cookie_consentStores cookie consent preferences1 year

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_gidGoogle AnalyticsDistinguishes users24 hours
_gatGoogle AnalyticsThrottles request rate1 minute
_hjidHotjarUser behavior tracking1 year
mp_*MixpanelProduct analytics1 year

3.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie NamePurposeDuration
languageLanguage preference1 year
currencyCurrency preference30 days
themeLight/dark mode preference1 year
recently_viewedRecently viewed products30 days
wishlistSaved wishlist items1 year

3.4 Marketing and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

Cookie NameProviderPurposeDuration
_fbpFacebookFacebook advertising3 months
frFacebookAd delivery and measurement3 months
IDEGoogleDoubleClick advertising13 months
NIDGoogleGoogle ads preferences6 months
muc_adsTwitterTwitter advertising2 years
personalization_idTwitterTwitter personalization2 years

3.5 Social Media Cookies

These cookies are set by social media services that we have added to the site to enable you to share our content with your friends and networks.

ProviderPurposeMore Information
FacebookSocial sharing and loginFacebook Cookie Policy
TwitterTweet embedding and sharingTwitter Cookie Policy
DiscordDiscord login integrationDiscord Privacy Policy
YouTubeVideo embeddingGoogle Cookie Policy
SteamSteam login and integrationSteam Privacy Policy

4. First-Party vs Third-Party Cookies

4.1 First-Party Cookies

These are cookies that we set directly on the Digiphile domain. They can only be read by our website and are primarily used for essential functions, remembering your preferences, and analyzing how you use our service.

4.2 Third-Party Cookies

These are cookies set by domains other than Digiphile. They are primarily used for advertising, social media integration, and analytics. Third-party cookies can track you across multiple websites to build a profile of your interests.

We carefully select our third-party partners and require them to comply with applicable privacy laws. However, we do not control these third-party cookies directly, and you should refer to the respective third party's cookie and privacy policies for more information.

5. Session vs Persistent Cookies

5.1 Session Cookies

Session cookies are temporary cookies that remain in your browser's cookie file until you leave the site. We use session cookies to:

  • Maintain your session state while browsing
  • Remember items in your shopping cart
  • Provide security during your session
  • Track temporary preferences during your visit

5.2 Persistent Cookies

Persistent cookies remain in your browser's cookie file for the duration specified in the cookie. We use persistent cookies to:

  • Remember your login details (if you choose)
  • Store your preferences and settings
  • Track your activity over time for analytics
  • Provide personalized content and recommendations

6. How to Manage Cookies

6.1 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block all cookies or third-party cookies
  • Set preferences for specific websites

How to manage cookies in popular browsers:

6.3 Mobile Device Settings

For mobile devices, you can manage cookies and tracking through:

  • iOS: Settings > Safari > Block Cookies or Settings > Privacy > Tracking
  • Android: Chrome app > Settings > Site Settings > Cookies

6.4 Opt-Out Tools

You can opt-out of targeted advertising from many providers through:

7. Impact of Disabling Cookies

If you choose to disable or block cookies, please note that:

  • Essential Features: Some parts of our website may not function properly or at all
  • Personalization: We won't be able to remember your preferences or customize your experience
  • Shopping Cart: Your shopping cart may not persist between sessions
  • Account Access: You may need to log in more frequently
  • Analytics: We won't be able to improve our service based on usage patterns
  • Advertising: You may still see ads, but they won't be personalized to your interests

We recommend allowing at least essential cookies to ensure the best experience on our website.

8. Other Tracking Technologies

8.1 Pixel Tags / Web Beacons

These are tiny graphics with a unique identifier that function similarly to cookies. We use them to:

  • Track email open rates and engagement
  • Understand user behavior on our website
  • Measure advertising campaign effectiveness
  • Detect if an email has been forwarded

8.2 Local Storage

We use HTML5 local storage and session storage to:

  • Store temporary application state
  • Improve page load performance
  • Remember form progress
  • Cache frequently accessed data

8.3 Device Fingerprinting

We may collect information about your device (such as browser type, operating system, installed plugins) to:

  • Detect and prevent fraud
  • Ensure account security
  • Provide technical support
  • Comply with legal requirements

8.4 ETags

Entity tags (ETags) are used to determine whether a component in your browser cache matches the one on our server. They help us:

  • Reduce bandwidth usage
  • Improve page load times
  • Track unique visitors

9. Cookie Security

We implement various security measures to protect cookies and the data they contain:

  • Secure Flag: Sensitive cookies are marked as "Secure" and only transmitted over HTTPS
  • HttpOnly Flag: Authentication cookies are marked as "HttpOnly" to prevent access via JavaScript
  • SameSite Attribute: We use SameSite attributes to prevent CSRF attacks
  • Encryption: Sensitive data within cookies is encrypted
  • Regular Audits: We regularly review and audit our cookie usage

10. International Users

10.1 EU/EEA/UK Users (GDPR)

Under the General Data Protection Regulation (GDPR), we:

  • Request explicit consent before setting non-essential cookies
  • Provide detailed information about each cookie's purpose
  • Allow granular control over cookie categories
  • Respect your right to withdraw consent at any time
  • Do not use pre-ticked boxes for consent

10.2 California Users (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information is collected through cookies
  • Opt-out of the "sale" of personal information via cookies
  • Not be discriminated against for exercising privacy rights

10.3 Other Jurisdictions

We comply with applicable cookie laws in all jurisdictions where we operate, including:

  • ePrivacy Directive requirements in the EU
  • PIPEDA requirements in Canada
  • Privacy Act requirements in Australia
  • State privacy laws in Virginia, Colorado, Connecticut, and Utah

11. Children and Cookies

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through cookies or other tracking technologies.

For users aged 13-17, we:

  • Limit the use of tracking cookies
  • Do not use behavioral advertising cookies
  • Require parental consent where applicable
  • Provide age-appropriate privacy controls

Parents can contact us at privacy@digiphile.co to request information about or deletion of any data collected from their children.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

When we make material changes to this policy, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through a prominent notice on our website
  • Request fresh consent where required by law
  • Provide a summary of key changes

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

13. Cookie Glossary

Cookie
A small text file stored on your device by a website
First-party cookie
A cookie set by the website you're visiting
Third-party cookie
A cookie set by a domain other than the one you're visiting
Session cookie
A temporary cookie that expires when you close your browser
Persistent cookie
A cookie that remains on your device for a set period
Pixel tag
A transparent image used to track user behavior
Local storage
A web storage method that stores data locally in your browser
Device fingerprinting
Collecting device information to create a unique identifier

14. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Digiphile Cookie Support

Email:

Cookie Inquiries: cookies@digiphile.co

Privacy Team: privacy@digiphile.co

General Support: help@digiphile.co

Mailing Address:

Digiphile - Cookie Policy

11060 Adoree St

Norwalk, CA 90650

United States

Data Protection Officer:

dpo@digiphile.co

Support Hours:

24/7 Support Available

We aim to respond within 48 hours

Your Cookie Preferences

You can update your cookie preferences at any time using the button below: