Last updated: August 19, 2026
Quick Summary: We collect information to provide and improve our services. We never sell your personal data. You have full control over your information and can request deletion at any time. We use industry-standard security to protect your data.
Digiphile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, share, retain, and safeguard your information when you use our website, services, and platform (collectively, the "Service").
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation ("GDPR"). Where required, processing is based on your explicit consent or another lawful basis described below.
We reserve the right to make changes to this Privacy Policy at any time at our sole discretion. For material changes, we may notify you as required by applicable law. Where changes materially affect how we process personal data, we will obtain consent again where required by law.
The type of personal information we collect about you depends on how you interact with the Service and the requirements of applicable law. The following are circumstances where we collect information you provide and the type of information that may be collected:
When you use our Service, we automatically collect information about how you interact with the Service which may include the following:
We may combine automatically collected information with other information we obtain about you to improve accuracy and completeness of our data.
We may receive information from third parties such as the following:
Please note that this Privacy Policy does not cover the practices of third parties, including those that may disclose information to us. We may receive additional information from partners for fraud prevention, account linking, marketing attribution, and analytics.
If you take part in the Digiphile Creator Program (our Short Form Video Program), you may choose to connect one or more of your own social media accounts to your Digiphile account. This happens only when you start the connection yourself and grant permission on the platform's own sign-in screen, and you can disconnect at any time. See our Data Deletion page for how to do that.
We ask each platform only for read access. We never receive the ability to post, comment, react or send messages as you, and we never receive your private messages, your follower list or the accounts of other people.
While an account stays connected, we re-read the information below periodically so the figures we hold stay current and so we can tell when a connection has stopped working. Re-reading stops as soon as you disconnect.
Instagram. Through the instagram_business_basic and instagram_business_manage_insights permissions, we receive: your account id and user id; your username and name; your account type (for example creator or business); your profile picture URL; your follower count; a list of your own posts, each with its id, the date and time it was posted, and its media type and product type (we page back through your post history, up to roughly 600 posts, to work out about how long the account has existed); and the view count for individual Reels, including the recent Reels we use to work out your typical view count and the videos you submit to a Creator Program campaign.
TikTok. Through the user.info.basic, user.info.profile, user.info.stats and video.list permissions, we receive: your open id and union id; your username and display name; your avatar URL; your follower count; and a list of your own recent videos, each with its id, the date and time it was created, and its view count, including the view count on any video you submit to a Creator Program campaign.
YouTube. Google sign-in asks you to grant two permissions, youtube.readonly and yt-analytics.readonly. Through them we receive your channel's public profile and statistics, which includes your channel id, title, custom URL, description, country and default language; your channel thumbnail URLs; the date the channel was created; your subscriber count (and whether you have hidden it), total view count and video count; your uploads playlist id; and a list of your own recent uploads with their video ids and view counts, including the view count on any video you submit to a Creator Program campaign. We use only the fields listed in Section 3.6, and we do not currently call the YouTube Analytics API at all.
For all three platforms we also derive and store two figures from the above: roughly how long the account has existed, and the typical (median) view count across your recent videos. We store the access and refresh tokens the platform issues in encrypted form, so that we can keep reading the information described here for as long as the account remains connected.
Your use of Instagram, TikTok and YouTube is governed by those platforms' own privacy policies, which we do not control. See Section 11.2.
We process your personal information to provide you the best experience possible through our Service. We also process your information where the processing is necessary for the establishment, exercise or defense of legal rights. We may use collected information for the following purposes:
We use the connected social media account information described in Section 2.4 - your Instagram, TikTok and YouTube account details, follower counts and video view counts - for three purposes only:
We do not use this information for advertising or ad targeting. We do not sell it, rent it or share it with any third party. We do not combine it with data obtained from other companies, and we do not use it to build profiles for any purpose beyond the three listed above. We do not use it for automated decision-making that produces legal or similarly significant effects; a person at Digiphile reviews every Creator Program application.
| Purpose | Data Categories | Legal Basis |
|---|---|---|
| Account creation & service delivery | Account, profile, usage data | Contract (Art. 6(1)(b)) |
| Payments & Billing | Transaction data | Contract / Legal obligation |
| Customer support | Contact data, communications | Legitimate interests |
| Security & Fraud Prevention | Device, log, transaction data | Consent |
| Analytics (non-essential) | Usage, cookie data | Consent |
| Marketing communications | Contact data | Consent |
| Creator Program participation | Connected social account data | Consent (Art. 6(1)(a)) |
| Legal compliance | Identity, transaction data | Legitimate interests |
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
Connected social media account data is carved out of this Section. The information described in Section 2.4 is not shared under 4.1, 4.2 or 4.6. We do not disclose it to advertising networks, marketing partners or analytics providers, we do not sell or rent it, we do not combine it with data obtained from other companies, and we do not include it in aggregated datasets shared with third parties. It is processed only by the cloud hosting providers we use to operate the Service, and may be disclosed only under 4.3 where the law compels it or under 4.5 with your express consent. Section 3.6 controls how we use it.
We share information with trusted third-party service providers. To the extent reasonably possible, we maintain written data processing agreements with our service providers.pos). These trusted third-party service providers may process your information across multiple jurisdictions and who assist us in:
We may disclose information when required to:
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our Service of any change in ownership. Your information may be transferred without prior notice where legally permissible.
We may share your information for other purposes with your express consent.
We may share aggregated or anonymized information that cannot identify you with third parties for marketing, research, or other purposes. We may create aggregated datasets for analytics, retained indefinitely.
Cookies are data that may be stored in the browser you use to access our Service. Your browser or device holds these cookies and makes them available every time you visit a site again so that it can recognize you and remember important information about you. The types of information typically collected by cookies include information relating to your use of the Service, your device’s IP address and browser type, how you arrived on one of the Services, your name, and email address if you are logging in, etc.
Third parties may place cookies on your device for advertising, analytics, and other purposes. These include:
You can control cookies through:
For users located in the EU/EEA/UK, non-essential cookies (including analytics, marketing, and social media cookies) are used only after you provide explicit opt-in consent.
We currently do not respond to Do Not Track (DNT) browser signals. However, you can use our cookie preferences to control tracking.
We implement commercially reasonable technical and organizational measures to protect your personal information against unlawful destruction, loss alteration, misuse, or unauthorized access while in our possession. If you have any reason to believe that your data with us has been compromised (for example, there has been unauthorized access to your account), please contact us. The following are data security measures that we take:
You can help protect your account by:
In the event of a data breach affecting your personal information, we will notify you within 72 hours after internally verifying the breach via email and provide information about the incident and steps to protect yourself. You acknowledge that transmission of data over the internet carries inherent risks for which we do not accept responsibility.
We retain your information for as long as necessary to provide our Service and comply with legal obligations:
You can request deletion of your personal information at any time. We will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes. We may retain data longer for fraud prevention, disputes, or analytics. Aggregated or de-identified data may be retained indefinitely.
Step-by-step instructions for disconnecting a connected social media account, deleting your Digiphile account, and requesting deletion by email are on our Data Deletion page.
Depending on your location, you may have the following rights regarding your personal information:
If you are located in the EU/EEA/UK, you have the right to:
Residents of Virginia, Colorado, Connecticut, and Utah have similar rights under their respective privacy laws.
To exercise any of these rights, please email us at help@digiphile.co
We will respond to your request within 30 days (or 45 days for complex requests). Some rights may not apply depending on jurisdiction. We may deny requests where legally permitted (fraud prevention, compliance, or business needs). We may require additional identity verification before processing requests.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. By using the Service, you consent to transfers to countries with different privacy protections.
We ensure appropriate safeguards when required by law through:
Where required by law, we store and process data locally in your jurisdiction. Where personal data is transferred outside the EU/EEA/UK, we rely primarily on Standard Contractual Clauses approved by the European Commission and conduct transfer risk assessments in accordance with applicable law.
We do not target children for the use of our services, especially those under age for digital consent in your jurisdiction. We reserve the right to remove a user’s account at any time, when necessary, if we discover that a user is under the required age limit for the service. If you have reason to believe we have collected personal information from someone under the age of digital consent, please report it to us at help@digiphile.co so we can take appropriate steps to rectify this.
Our Service may contain links to third-party websites, games, and services. We are not responsible for the privacy practices of these third parties.
When you click on external links, you leave our Service and are subject to the third party's privacy policy. We encourage you to review their policies before providing personal information.
Some third-party services are integrated into our platform (e.g., Steam login, payment processors). These integrations are governed by both our Privacy Policy and the third party's policies. The applicability of our Privacy Policy and the third party’s policy is dependent on which party is processing the data.
If you connect a social media account to the Digiphile Creator Program, that integration is likewise governed by both this Privacy Policy and the platform's own policy. Our Privacy Policy does not govern how these platforms collect or use your information on their own services:
Connecting is always your choice, and you can disconnect any of these accounts at any time. See our Data Deletion page.
Users may post links in forums or reviews. We are not responsible for the content or privacy practices of linked sites.
You can manage your communication preferences through:
We may display targeted advertisements based on your interests (we may use your browsing and purchase history to tailor marketing and may share limited data with advertising networks). Connected social media account data (Section 2.4) is never used for advertising or ad targeting and is never shared with advertising networks. You can opt-out of personalized advertising through:
For users in the EU/EEA/UK, we process personal data based on the following legal grounds:
Where automated decision-making is used, we provide meaningful information about the logic involved and the potential consequences. No decisions producing legal or similarly significant effects are based solely on automated processing unless permitted by law.
We use automated systems for certain decisions that may affect you:
You have the right to:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors in our sole and absolute discretion.
We will notify you of material changes to this Privacy Policy by any of the following methods:
For material changes, we will provide at least 30 days' notice before the changes take effect, unless required sooner by law. Continued use of the Service after changes constitutes acceptance.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Digiphile Privacy Team
Email:
Privacy Inquiries: help@digiphile.co
Data Requests: help@digiphile.co
General Support: help@digiphile.co
Mailing Address:
Digiphile Privacy Department
11060 Adoree St
Norwalk, CA 90650
United States
Data Protection Officer:
Response Time:
We aim to respond to all privacy inquiries within 30 days
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority
By using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. You acknowledge that data may be processed in jurisdictions with different protections.
Your use of the Service does not constitute consent where consent is required under GDPR; consent is obtained separately through clear affirmative action.
If you do not agree with this Privacy Policy, please do not use our Service.